Privacy Policy (HIPAA)

Overview

Noel's Holistic Care is committed to protecting the privacy of your health information. This policy describes how we may collect, use, and disclose your protected health information (PHI) in connection with our telehealth services, consistent with HIPAA-aware practices. Specific legal entities, registered agent, and notices of privacy practices are [VERIFY] and will be finalized before launch.

Information we collect

• Identifiers: name, date of birth, address, mobile, email.
• Health information you provide during intake and visits.
• Communications through our secure portal and secure video.
• Technical data from your device and browser for security and operation.

How we use your information

• To provide, coordinate, and improve your care.
• To communicate with you about appointments and care.
• For billing and, where applicable, insurance claims [VERIFY].
• As required by law or as permitted by HIPAA-aware practices.

Your rights

You have rights regarding your health information, including the right to access, request amendments, request restrictions, and receive an accounting of certain disclosures. You may revoke consent in writing, subject to legal exceptions. [VERIFY] the specific process and contact for exercising these rights.

Security

We use a secure, HIPAA-aware platform for video visits and messaging. No method of transmission or storage is perfectly secure, but we take reasonable safeguards to protect your information.

Contact

For privacy questions or to exercise your rights, contact us through the channels on our Contact page. If you believe your privacy rights have been violated, you may file a complaint. [VERIFY] the privacy officer contact and complaint process.

This summary is not legal advice. Replace this template with reviewed, finalized privacy language [VERIFY] before going live.